Step into the future of restaurant management with FOSA, a game-changing solution designed to propel your business to new heights in 2025. FOSA is not just a platform; it's a leap forward for restaurateurs. Our cutting-edge technology, including the intelligent FOSA Voice Assistant, versatile FOSA Chat Assistant, seamless FOSA POS, and dynamic promotional push messaging, ensures you stay ahead of the curve. Tailored for the unique needs of your restaurant, FOSA is set to redefine the way you operate, making 2025 the year your restaurant leaps forward in efficiency, customer satisfaction, and overall success.
Instant Greetings
FOSA’s AI-powered voice assistant instantly greets your customers, making them feel
welcomed from the first hello.
Effortless Conversations
Customers can seamlessly converse with FOSA through the entire order
process, mimicking the natural interaction they would have with your
staff.
No More Waiting
Bid farewell to the era of waiting on hold. FOSA ensures your customers
don’t waste a second waiting for assistance.
Intelligent Preferences
FOSA remembers customer preferences, suggesting tailored dishes that
align with their tastes for a personalized ordering experience.
Hyper-Personalized Promotions
Say goodbye to generic promotions. FOSA dynamically generates
hyper-personalized discounts on the fly, boosting order values and
customer satisfaction.
Secured Phone Payments
FOSA handles payments securely over the phone, minimizing the risk of
no-shows for pick-up orders and ensuring a hassle-free transaction.
Versatile Order Handling
Whether it’s table reservations, dine-in pre-orders, or orders for pick-up
and delivery, FOSA seamlessly manages various order types for your
convenience.
Welcome to the future of restaurant management with FOSA's revolutionary built-in POS system – a game-changer redefining efficiency and simplicity for your business. Voice-Activated Order Entry: Experience the freedom of entering orders effortlessly, just by speaking. FOSA's POS understands your commands, making the process smoother than ever.
Menu Updates Made Simple
Keep your menu up-to-date effortlessly. No more tedious processes –
make changes seamlessly and keep your offerings fresh.
Delivery Service Integration
Optimize your delivery process directly from the POS, ensuring a smooth
and streamlined experience for both you and your customers.
Dynamic Discounting
Apply predefined discounts effortlessly, whether it's by category or
specific items. Customize your promotions with ease.
No Hardware Hassle
FOSA's POS runs on your existing smartphones and tablets, eliminating
the need for additional hardware expenses.
Printer Integration
Easily connect to receipt printers, ensuring smooth operations and
providing a professional touch to your customer transactions.
Integrated Payments
Seamlessly manage transactions with integrated payment options,
reducing friction in the ordering process.
Effortless Tracking
Effortlessly Track financials and orders placed over phone and various
social platforms, giving you a comprehensive overview of your
restaurant's performance.
Absolutely Free
Enjoy all these benefits without any extra charges. FOSA's POS is not
just efficient; it's also budget-friendly, empowering your restaurant's
success.
FOSA Connect simplifies restaurant operations by syncing your menu and orders across multiple platforms, keeping everything up-to-date and accurate without manual intervention. With real-time synchronization, restaurant staff no longer need to worry about discrepancies in prices or outdated menu items. FOSA Connect saves time by eliminating the need to re-enter orders, boosting order accuracy and allowing staff to focus on more important tasks. Additionally, the centralized reporting feature gives restaurants full visibility into sales across all platforms, enabling better decision-making and more efficient operations.
Seamless POS Integration:
Connects with popular POS systems like Toast, Clover, and Square, ensuring a smooth
synchronization between FOSA and existing POS setups.
Connect popular ordering platforms like Doordash, Uber Eats, Grubhub etc to your POS
system.
Real-Time Menu Synchronization:
Automatically syncs menu updates across FOSA and third-party platforms (DoorDash, Uber
Eats,
Grubhub, etc.), ensuring accurate, up-to-date menu offerings.
Flexible Pricing Management:
Allows restaurants to maintain different prices for each platform (FOSA, DoorDash, Uber
Eats,
etc.) while ensuring accurate synchronization to the respective platforms.
Centralized Order Management:
Automatically syncs incoming orders from third-party platforms and FOSA directly into the
restaurant’s POS system, eliminating manual entry and reducing errors.
Cross-Platform Sales Reporting:
Enables sales reporting across all connected platforms (POS, FOSA, third-party apps) for
complete visibility and financial insights.
Enhanced Order Accuracy:
Eliminates manual re-keying of orders from delivery platforms, ensuring precision and
reducing
the risk of mistakes.
FOSA's Review Management module is designed to maximize positive feedback on public platforms like Google while allowing restaurants to directly address and resolve customer concerns. By seamlessly managing the review process through automated follow-ups, FOSA helps boost both the volume and quality of Google reviews. This improves a restaurant's online reputation, which is crucial since many diners rely on Google ratings to make decisions about where to eat or order from.
Key Features of FOSA Review Management:
Automated Review Requests: FOSA automatically sends review requests via SMS, WhatsApp, Messenger, and Instagram DM after every order.
Positive Review Direction: If a customer leaves a positive review, FOSA directs them to share their experience on Google, boosting public ratings.
Negative Feedback Handling: For negative feedback, FOSA encourages customers to share their dissatisfaction directly with the restaurant, providing an opportunity to resolve issues privately.
Restaurant Follow-Up: FOSA logs all reviews, enabling restaurants to follow up on negative experiences and improve customer satisfaction.
Enhanced Google Ratings: By channeling positive experiences to Google and diverting negative ones, FOSA helps improve overall ratings, which are crucial for attracting new customers.
Increased Review Volume: FOSA’s automated system ensures a higher number of reviews, making the restaurant’s reputation more robust.
Human Agent Support
Back up support by human agents to support customers FOSA chat
assistant automatically passes to a human agent incase of any
situation that needs human intervention. Picture this: Your restaurant is buzzing, your front-of-house team is fully engaged, and every seat is being filled—no guest is left behind. FOSA's Reservation & Waitlist Management does exactly that by taking guesswork and manual tracking off your hands.
Your smart reservation assistant
Instant booking capture via voice, chat, SMS, WhatsApp, Instagram, or web.
Automated confirmations & reminders: cut no-shows and free up tables.
Dynamic waitlists: guests get real-time ETA updates—no more buzzers or uncertainty.
Smart seating optimization: AI groups parties for ideal table assignment and minimizes idle time.
Boost staff efficiency
One glance dashboard showing live reservations, current waitlist, table statuses, and guest notes.
Auto‑upsell timing: prompt front‑of‑house to offer specials while guests wait.
Data-driven waitlist intelligence
Track peak times, party size patterns, wait durations.
Customer profiles with past visits, preferences, loyalty, VIP tags.
Time to turn every seat into revenue, with zero stress. FOSA Reservation & Waitlist gives you the tools—every table, every shift, fully booked.
89% of diners search Google before deciding where to eat. Your Google Business Profile is the first impression your restaurant makes online. FOSA turns it into a marketing engine. Better rankings, more traffic, happier customers.
Always accurate, always up to date
Syncs your hours, address, phone, website, and services in real time across Google Maps and Search.
Instant menu updates—never worry about customers seeing outdated prices or missing items.
Add daily specials, new photos, and posts directly through FOSA.
Review responses made effortless
Auto-detects new reviews—never miss a customer comment.
AI-generated, SEO-optimized replies—customized by sentiment, dish, or staff mention.
Thank happy guests, recover unhappy ones—build loyalty and trust.
Own your local search keywords
Analyze what locals are typing to discover places like yours.
See which keywords you rank for—and which ones need help.
Get suggestions to improve visibility: content, categories, and service tags.
Fully managed postings on your Google Business Profile
Generate automated posts that are relevant, contextual and SEO optimized for your business.
Automatically post on your Google Business profile and get eyeballs from your customers.
Omnichannel Ordering
Seamlessly accept orders over WhatsApp, Messenger, Instagram DM,
SMS, and your website, creating a unified ordering experience.
Guided Selection
Assist customers in selecting items, providing a user-friendly and
personalized ordering journey.
Special Requests
Capture and manage special requests, ensuring each order meets your
customer's unique preferences.
Smart Recommendations
Leverage FOSA's intelligence to recommend dishes based on customer
preferences, enhancing the upselling potential.
Flash Sales and Discounts
Boost sales dynamically with support for flash sales and personalized
discounts, enticing customers to order more.
Integrated Payments
Simplify transactions with integrated payments, offering a secure and
hassle-free payment experience.
Versatile Ordering
Enable orders for pick-up or delivery, table reservations, pre-orders for
dine-in, and even schedule orders for a later time.
Cross-Channel Recognition
Recognize customers across various channels, ensuring a consistent
and personalized experience every time they interact with your
restaurant.
FOSA's Server Assist module transforms the traditional server-customer interaction into a personalized and data-driven experience. It empowers servers by giving them access to detailed information about their customers’ preferences, past orders, and visit frequency, allowing for more personalized service and recommendations. By leveraging this insight, FOSA Server Assist enables servers to offer tailored suggestions and real-time discounts, which can boost customer satisfaction and increase average order value.
Key Features of FOSA Server Assist:
Customer Identification: FOSA recognizes returning customers and provides servers with their past order history and preferences, making interactions more personal.
Personalized Recommendations: Based on previous orders and identified patterns, FOSA suggests dishes that match the customer’s preferences, ensuring a tailored dining experience.
Specials and Promotions: Servers are informed of restaurant specials and can suggest the most relevant offers to each customer, making suggestions more targeted and appealing.
Real-Time Discounts: FOSA enables servers to offer real-time, personalized discounts on specific dishes, encouraging customers to increase their order size.
Order Pattern Insights: Servers are prompted with customer-specific insights, such as the frequency of visits and favorite dishes, creating a more familiar and engaging experience.
Enhanced Customer Service: By equipping servers with this information, FOSA elevates customer service, fostering loyalty and improving the dining experience.
Customer Segmentation
Effortlessly segment your customer base, ensuring your promotions
reach the right audience at the right time.
Message Creation
Craft compelling promotional messages that resonate with your
audience, sparking interest and driving sales.
Channel Selection
Choose from a variety of channels, including Instagram DM, Messenger,
WhatsApp, or SMS, tailoring your approach to your customers'
preferred platforms.
Scheduling Convenience
Schedule promotional push messages at optimal times, maximizing
visibility and response rates.
Engage and Order
Customers respond to your promotional messages, seamlessly
initiating the ordering process directly from the message. FOSA Social AI empowers restaurants to effortlessly elevate their social media presence, turning every post into a powerful customer magnet. Imagine automating stunning posts, eye-catching videos, and even spokesperson narratives that captivate your audience—all while boosting customer engagement and driving direct orders from social media platforms. With AI-generated insights, FOSA ensures you’re always one step ahead of the latest trends, maximizing your reach and keeping your brand top-of-mind. Plus, with seamless social chat assistants, customers can place orders straight from your posts, effortlessly increasing your order volume and revenue.
Automated Social Post Generation:
Generate high-quality social media posts with engaging text and images, tailored to the
restaurant’s brand and target audience.
Dynamic Video Creation:
Create custom videos showcasing menu items, promotions, or restaurant experiences.
Spokesperson Narrative Videos:
Leverage AI to generate professional spokesperson videos for personalized customer
engagement and promotional content.
Multi-Platform Posting:
Schedule and post content directly to Instagram, Facebook, TikTok, and more from a single
dashboard, ensuring consistent brand presence.
Integrated Social Chat Assistants:
Allow customers to directly place orders through social media posts, making the order
process seamless and convenient.
AI-Optimized Content Suggestions:
Receive data-driven post suggestions based on trending keywords, customer preferences, and
local market dynamics.
Menu Sync for Social Sharing:
Automatically sync menu updates to social posts, ensuring accurate information is always
displayed.
At FOSA, we believe in amplifying your restaurant's presence and the new convenient ordering process . Here's a snapshot of the promotional support we offer, combining a free trial month and optional paid plans starting from the second month.
Social Media Support
Keep your menu up-to-date effortlessly. No more tedious processes –
make changes seamlessly and keep your offerings fresh.Engage your audience with captivating content posted weekly on
Instagram, Facebook, and TikTok.
FOSA Live Link
Boost visibility with a dedicated FOSA Live Link for your restaurant,
connecting directly with your customers.
Physical Marketing Materials
Adorn your space with two eye-catching banners for doors and
windows, ensuring passersby are intrigued.
QR Code Integration
Enhance accessibility with QR codes, created and posted on social
media, as well as provided as table stickers (8).
Customer Outreach
Introduce new ordering methods to your existing customers through a
one-time informational SMS and email post-onboarding.
Business Card Design
Present your restaurant in style with a professionally designed business
card, leaving a lasting impression.
Paid Social Media Advertising
Opt for an optional but highly recommended paid ad setup on
Instagram and Facebook, running for two weeks. (Ad value of up to
$200 a month, paid by the restaurant). Whether you're catering corporate lunches, weddings, or private events, FOSA streamlines every step—from quote to delivery.
FOSA supports Catering ordering over the Phone (automated) and the Web (automated)
Simplify inquiry & quote flow
Instant inquiry capture via web form, chat, email, WhatsApp.
Quick, customizable quotes with menus, add-ons, taxes, delivery fees.
Automated follow-ups to win more business—no manual outreach.
Seamless delivery management
Built-in driver assignments with live tracking links.
Auto-updates sent to clients on prep, dispatch, and delivery.
Digital proof-of-delivery with client e-signature and instant receipts.
Analytics to grow your catering business
Track revenue by event type, client, and margin by item.
Client history and favorite orders make reorders a breeze.